Refund Policy
Last updated October 28, 2026
1. A 14-day refund window
You may request a full refund of your initial Easyfit subscription purchase within 14 calendar days after payment, even if you have already accessed the content. The one-week trial is a paid purchase and is also covered by this policy.
2. How to request a refund
Email support@inneracorp.com with the email used for your purchase and, if available, the transaction or receipt number. State that you are requesting a refund. Do not send passwords, full card numbers or security codes. You may also contact Paddle purchase support through your receipt.
3. Renewals and cancellation
The voluntary 14-day window starts with the initial purchase and does not restart at each renewal. Requests concerning renewals, duplicate or unauthorized charges will be reviewed based on the circumstances and applicable law. Cancel before the next charge to avoid renewal. Cancellation and refunds are separate requests; when you request a full subscription refund, we will also cancel future renewals of that subscription.
4. Additional purchases
If you purchase an optional add-on, it is a separate purchase. The same 14-day window applies to the initial purchase of that add-on, starting from its payment date. Refunding an add-on does not automatically cancel your main plan. Identify which purchases you want canceled or refunded.
5. Processing and access
Paddle processes refunds for purchases made through its checkout. Once approved, funds are returned to the original payment method; the time to appear on your statement depends on the payment provider and financial institution. Access associated with the refunded purchase may end.
6. Your statutory rights
This policy is in addition to, and does not limit, mandatory consumer rights. Applicable withdrawal rights, statutory guarantees and other legal remedies remain valid, including where they are more favorable than this policy.